MOIRA welcomes your feedback including complaints.
We really want to hear what you have to say; whether it’s to tell us you are not happy with the service you are getting, or how we can be better at what we do.
A complaint is when you have a problem with the services and/or supports you are getting, and you want it fixed.
You can make a complaint in the best way that works for you, for example
NDIS Quality and Safeguards Commission
Phone: 1800 035 544
https://www.ndiscommission.gov.au/about/complaints-feedback/contact
National Disability Insurance Agency (NDIA)
Phone: 1800 800 110
https://www.ndis.gov.au/contact/feedback-and-complaints/contact-and-feedback-form
Disability worker commissioner Victoria
Phone: 1800 497 13
https://www.vdwc.vic.gov.au/making-complaints
Disability Service Commissioner (DSC)
Phone: 1800 677 342
https://www.odsc.vic.gov.au/making-a-complaint/how-to-make-a-complaint/
HACC
Phone: 1800 951 822
https://www.agedcarequality.gov.au/contact-us/complaints-about-ustact-and-feedback-form
Commonwealth Ombudsman
Phone: 1300 362 072
www.ombudsman.gov.au